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Hot Tub & Swim Spa Maintenance Tips
Check Water Levels Frequently
Keep your water level above the jets to ensure proper circulation and prevent damage to the pump.
Balance Water Chemistry Regularly
Test and adjust your spa’s pH, alkalinity, and sanitizer levels to keep water safe and clean.
Winterize If Not in Use
If you’re shutting down your hot tub for the season, fully drain, clean, and insulate it to prevent freeze damage.
Keep It Running in Winter
If you plan to use your spa year-round, maintain consistent water temperature and check components regularly during cold weather.
Clean the Filters Monthly
Rinse and deep-clean your filters each month to maintain water clarity and extend the life of your spa.
Drain & Refill Quarterly
Thoroughly drain and refill your hot tub every few months to refresh the water and remove buildup.
Inspect Jets & Seals
Check jets, seals, and fittings for wear or leaks to catch minor issues before they become costly repairs.
Improve Ventilation for Indoor Tubs
Ensure your indoor spa area is well-ventilated to reduce humidity, prevent mould, and protect your home.
Common issues
Where are your showrooms located?
SML Entertainment has several showrooms across Calgary and Southern Alberta. Visit our Locations page to find the location nearest you.
Do you offer delivery and installation?
Yes! We provide professional delivery and installation services for hot tubs, saunas, pool tables, and other large home entertainment products.
Do you offer repair and maintenance services?
Yes, we offer full-service support for all the products we sell, including hot tub service, parts, and seasonal maintenance.
Do you offer trade-ins or upgrades?
In some cases, yes. We can help evaluate the condition of your current hot tub or table and explore upgrade opportunities.
What payment methods do you accept?
We accept major credit cards, debit, and certified cheques, as well as offering financing on approved credit.
Do you provide service and parts for products you didn't sell?
In many cases, yes. Contact us with your product details and we’ll let you know how we can help.
What's the lead time for ordering and delivery?
Lead times vary by product and brand. Some items are in stock and ready to ship, while others may be custom-ordered. We’ll provide clear timelines at time of purchase.
Can I return or exchange products?
Return and exchange policies vary by product. Please refer to our in-store terms or speak with a team member for details before purchasing.